Energy Adviser

Apply before 11.59pm on 20 December 2025.

Job summary

Salary
£27,189 - £28,728 depending on training and experience (pro-rata where required), and rising to £28,728 on completion of training
Location
St Leonards-on-Sea
Workplace
Hybrid working
Contract
Permanent
Working pattern
Flexible
Hours per week
30 to 37 per week, flexible – subject to discussion

How to apply

You can check for more information and how to apply.

About the role

Citizens Advice 1066 (CA1066) is recruiting a reliable Energy Adviser to provide essential support to local residents. This permanent role involves delivering energy advice across Hastings, Rother, and the surrounding areas, contributing to our charitable mission to relieve poverty and promote public health.

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The Role: Delivering Personalised Energy Support

The primary function of this role is to provide practical energy advice to local people through both home visits and telephone consultations. The ideal candidate will be organised, focused, and dedicated to client welfare.

Key Responsibilities:

• Conduct home visits to assess the client's living situation and property condition. Provide personalised energy advice and, where appropriate, install small energy efficiency measures.

• During visits, set up smart meters and dataloggers and subsequently collect the generated data.

• Use data gathered on energy consumption, temperature, and humidity to deliver highly personalised energy advice to clients.

• Provide detailed energy advice to clients by telephone.

• Maintain accurate and professional case records for all engaged clients.

• Prioritise client welfare, including appropriate signposting and making referrals to other support services when required.

Shortlisting is expected to take place w/c 5th January with interviews to follow.