Adviser

Apply before midday on 26 January 2026.

Job summary

Salary
25,023
Location
Hybrid - Birkenhead
Workplace
Hybrid working
Contract
Fixed term contract, until 31 March 2027
Hours per week
35

How to apply

You can check for more information and how to apply.

Interviews will take place on 4 February 2026.

About the role

Do you want a job where you can make a real difference to people’s lives across Wirral?

Citizens Advice Wirral is looking for full-time advisers to support clients with a wide range of issues including benefits, debt, housing, employment and life challenges that affect health and wellbeing.

You’ll provide advice in a variety of ways — face to face, by phone and by email — helping people understand their options and move forward with confidence.

💙 Why work for us?

We’re a local charity driven by our values:

Open & honest | Professional | Empowering | Non-judgmental | Approachable

We also work beyond individual advice, challenging inequality and influencing policies and practices that affect our clients.

✨ What we offer:

✔ 25 days holiday (rising to 30 days) + bank holidays (pro-rata)

✔ Agile working – home and office-based (role dependent)

✔ Contributory pension scheme

✔ Employee Assistance Programme.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.