Debt Caseworker for MaPS project

Apply before 11.59pm on 24 October 2025.

Job summary

Salary
£25,000-£28,000 (pro rata for part time)
Location
Reading
Workplace
Hybrid working
Contract
Fixed term contract, until 31 March 2026
Hours per week
35 hours per week. Part-time considered (2 days minimum)

How to apply

You can check for more information and how to apply.

About the role

We are excited to be delivering a new Money and Pension Service (MaPS) debt casework project across Berkshire. We are therefore recruiting 2.5 FTE MaPS Debt Caseworkers for this project to deliver high quality information, advice and casework to clients with problem debt, with due regard to the aims, policies and procedures of the organisation, working within a client focussed and responsive team.

You’ll support clients living across Berkshire, who access the service directly, as well as those that have a pre-booked appointment, by:

- supporting clients via face to face, telephone and video

- providing debt advice and casework, including acting on a client’s behalf

- contributing to our research and campaigns work

Location: Minster Street Office in Reading/ Hybrid working / Fully remote working considered

Contract Type: Fixed term contract to March 31 2026 with likely extension

Special Requirements: DBS check