Money Advice Technical Debt Supervisor

We are looking for an experienced Money Advice Technical Debt Supervisor to join our team, combining specialist debt advice with a technical leadership role.

This hybrid position involves managing a personal caseload of complex debt and money advice cases, while also providing technical supervision, mentoring, and support to advisers. You will help ensure advice is accurate, consistent, and meets FCA, MaPS, and Citizens Advice quality standards.

You will play a key role in developing adviser capability, supporting quality assurance processes, and contributing to continuous service improvement across Citizens Advice Rural Cambridgeshire.

Benefits of the Role

- Opportunity to specialise and lead in debt advice

- Make a meaningful impact on clients facing financial hardship

- Flexible and hybrid working arrangements

- Ongoing training, CPD, and professional development

- Supportive and collaborative team environment

- Mileage reimbursement for travel

Citizens Advice Rural Cambs is a local charity serving at the heart of our community, covering Fenland and Huntingdonshire entirely funded by grants and donations, and through specific projects East Cambridgeshire. We are a member of national Citizens Advice.

Citizens Advice Rural Cambs:

- values diversity, promotes equality and challenges discrimination.

- is disability confident