Volunteer Coordinator

Help build the future of advice services in Barking & Dagenham

Citizens Advice Barking & Dagenham is looking for an enthusiastic and organised Volunteer Coordinator to lead the recruitment, training, development and support of our volunteers.

Volunteers are at the heart of everything we do. This is an exciting opportunity to shape and strengthen our volunteer programme, helping local people gain skills and confidence while ensuring residents continue to receive high-quality advice and support.

You will lead volunteer recruitment and onboarding, coordinate training and development pathways, support volunteer wellbeing and retention, and work closely with managers to build a skilled and resilient workforce.

We are looking for someone who has:

Experience coordinating volunteers, training or workforce development

Strong organisational and communication skills

Experience supporting people from diverse backgrounds

A commitment to inclusion, learning and personal development

The ability to build relationships with community organisations, colleges and local partners

Experience within the Citizens Advice network would be an advantage but is not essential.