Debt Caseworker for MaPS project

Gwneud cais cyn 11.59yh ar 24 Hydref 2025.

Crynodeb o'r swydd

Cyflog
£25,000-£28,000 (pro rata for part time)
Lleoliad
Reading
Gweithle
Gweithio hybrid
Cytundeb
Cytundeb cyfnod penodol, tan 31 Mawrth 2026
Oriau gwaith
35 hours per week. Part-time considered (2 days minimum)

Sut i wneud cais

Gallwch gysylltu am ragor o wybodaeth a sut i wneud cais.

Am y rôl

We are excited to be delivering a new Money and Pension Service (MaPS) debt casework project across Berkshire. We are therefore recruiting 2.5 FTE MaPS Debt Caseworkers for this project to deliver high quality information, advice and casework to clients with problem debt, with due regard to the aims, policies and procedures of the organisation, working within a client focussed and responsive team.

You’ll support clients living across Berkshire, who access the service directly, as well as those that have a pre-booked appointment, by:

- supporting clients via face to face, telephone and video

- providing debt advice and casework, including acting on a client’s behalf

- contributing to our research and campaigns work

Location: Minster Street Office in Reading/ Hybrid working / Fully remote working considered

Contract Type: Fixed term contract to March 31 2026 with likely extension

Special Requirements: DBS check