GENERALIST ADVISER – Outreach and Video

The foodbank part of the role is funded by the Trussell Trust, who provide food bank services at Buckfastleigh. It aims to provide an advice service for Buckfastleigh residents, including face to face advice at the Buckfastleigh Food Bank on Friday mornings. The role will provide general advice and support, but will focus on financial inclusion and income maximisation, including:

• Means-tested benefits

• Disability-related benefits

• Debt and financial capability

The Advice via Video is funded by Bovey Tracey and is available to the residents of that community.

We are looking for an experienced, organised and proactive adviser, with good IT literacy and excellent communication skills to:

• provide support and advice on a full range of Citizens Advice enquiry areas

• resolve enquiries, taking a casework approach where appropriate.

• work effectively with local referral partners, to achieve the best outcomes for clients

Applications should be completed with reference to the job description/person specification and notes for applicants, and submitted with an equal opportunities monitoring form.

Please note that completed applications must be sent to: jobs@citizensadviceteignbridge.org.uk.