Administrator (Crisis & Resilience Fund)

The Crisis & Resilience Fund exists to offer targeted support to low-income households who have experienced a financial shock. In Somerset the CRF is delivered by an Alliance of partners to ensure people in Somerset has access to the right support at the right time.

As our CRF administrator you’ll be an integral member of the team. You will receive, check and process/administer Crisis Payment applications, updating our systems as you go. To do this you’ll need to be capable of dealing with a range of administrative tasks methodically and accurately. 

You will complete assessments of need, identify urgency, and refer clients for further action, support, or intervention to aid their longer-term financial resilience. To do this you’ll need to be empathetic and person-centred.  

You’ll need to be able to think on your feet and have good time management skills. You'll be able to work independently but collaboratively, being proactive and showing initiative is also essential for this role.