Press releases

All the latest press releases from Citizens Advice.

Citizens Advice responds to the FCA’s move on the loyalty penalty

25 July 2018

CMA heat networks announcement “another step towards meaningful regulation”, says Citizens Advice

23 July 2018

Energy price cap “will make a real difference to people’s lives”, says Citizens Advice

19 July 2018

Price rise announcement “a bitter blow for loyal EDF customers”, says Citizens Advice

5 July 2018

Iresa Energy named worst energy company for customer service amid record complaint levels

26 June 2018

E.ON price rise “disappointing to say the least”, says Citizens Advice

19 June 2018

Rise in forced prepayment meter installations “troubling” says Citizens Advice

17 June 2018

Ofgem automatic compensation for switching problems “means welcome pressure on suppliers”, says Citizens Advice

12 June 2018

Ofgem review of supplier licensing a “step in the right direction”, says Citizens Advice

11 June 2018

Ofgem could save consumers a further £4.1bn in next set of energy network price controls

11 June 2018